Frequently Asked Questions
Everything you need to know about your order and our premium products.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental USA. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for unused and unopened merchandise. For safety and hygiene reasons, products that have been opened or used cannot be returned.
How do I know my Fume product is authentic?
Every Fume Vapes product comes with a unique SKU and an authenticity scratch-off code on the packaging that can be verified on our official website.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure mobile payment options like Apple Pay.
Do you offer international shipping?
Currently, we only ship within the United States. We are working on expanding our logistics to support international customers in the near future.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.